Policy

Contact Information

How to reach Patio Style Co., where our orders ship from, and where returns go.

Last updated: October 25, 2026

Customer support

  • Email: support@patiostyleco.com
  • Telephone: +1 (626) 988-9951
  • Hours: Monday to Friday, 9:00 AM - 5:00 PM Central Time
  • Response time: within 1 business day

Email is the fastest way to reach us and leaves a written record of your enquiry. If you are contacting us about an order, include your order reference.

Business address

Patio Style Co.
3515 Kings Arms St
Memphis, TN 38115
United States

This address is our business contact address, our correspondence address, and the address to which returns are sent. It is not a retail showroom and it is not open to walk-in customers.

Where orders ship from

Orders are dispatched from Memphis, Tennessee, United States. Every order placed on this website is dispatched from the United States.

Returns

Return address: Patio Style Co., 3515 Kings Arms St, Memphis, TN 38115, United States. Please request return authorisation before sending anything back. The full process is described in our Returns, Refunds & Cancellations policy.

Written enquiries

If you prefer to write to us rather than email, use the business address above. If your enquiry concerns a legal matter, mark it for the attention of the business owner.